Boingo
 

Topics

    Connecting to the Internet
    Accounts and Billing
    Boingo App
    Boingo Products
    Policies

Related Articles

How do I uninstall my Boingo Wi-Finder app?


Windows / PC

  • Verify that the Boingo app is not running on your system. If the Boingo Wi-Fi icon is showing in the System Tray (the part of the task bar near your computer’s clock), right-click this and choose “Exit Boingo.”

  • Go to the START menu and select Control Panel.

  • Double-click the Add/Remove Programs or Programs and Features icon. 

  • A list of installed programs will be presented. Choose “Boingo Wi-Fi” or “Boingo Wi-Finder,” and click on the Remove or Uninstall button. (Please note: older versions of the app could be called “GoBoingo” instead of “Boingo Wi-Fi”.)

 

Mac / Apple Computer

  • Verify that the Boingo app is not running. Navigate to the “Activity Monitor” program within the Utilities folder.  Double click the “GoBoingo” or “Boingo Wi-Finder” on the process list. On the popup, click “Quit” and verify that “GoBoingo” or “Boingo Wi-Finder” are no longer listed. 

  • Open Applications directory within your Finder. Select “Boingo Wi-Fi” or “Boingo Wi-Finder” or “GoBoingo!” and delete it by right clicking and selecting "Move to Trash."

  • The application is now deleted! To delete the residual saved preferences and cache, complete the following:

    • Under Finder -> (User’s) Home -> Library -> Application Support, delete the “GoBoingo”, “Boingo Wi-Fi” or “Boingo Wi-Finder” directory.
    • Under Finder -> (User’s) Home-> Library -> Preferences, find the “com.Boingo.GoBoingo.plist” or “com.Boingo.BoingoWiFi.plist” file and delete it by moving it to the Trash.
    • Under Finder (User’s) Home -> Library -> Caches, find the “com.boingo.boingowifi” or any “com.boingo.*”, “com.goboingo.*” folder and delete it by moving it to the Trash. 
    • In Applications -> Utilities -> Keychain Access, find the two “Boingo Wi-Fi” entries under the “login” Keychain and delete them.

 

iPhone / iPad iOS:

  • Select and hold your finger on the Boingo app icon.

  • The icons will display an “x” in the top left corner and begin to shake.

  • Press the “x” and confirm your intent by tapping the “delete” option.

  • Application will then be removed.

 

Android OS:

  • Go to Settings, Applications, and choose Manage Applications. Boingo Wi-Finder should be an option.

  • Select the Boingo icon, and choose uninstall.

  • Then, press OK to uninstall.

  • Application will then be removed, so select OK to close the window.


If you’d like to learn more about the app, please visit our Wi-Finder Download Center


Was this article helpful?
 
     

Topics

Connecting to the Internet
Accounts and Billing
Boingo App
Boingo Products
Policies

Related Articles

Connect with Boingo: