To reset your password, please follow these steps:
1. Sign in to My Account
2. Select "Change Password"
If you forgot your username or password, please follow these steps to retrieve them:
1. Visit the "Forgot Username or Password" page
2. Enter the email address associated with your account
We will then email you with a link. When you click on this link, you will see your username and have the option to reset your password. It's that simple! Note: If you don't see the email right away, please check your spam folder.
Once you've completed these steps, you can update your credentials within Boingo Wi-Finder by selecting "My Account".
Note: If you subscribed to Boingo through iTunes, we don't have access to your username or password. Apple generates the credentials that are attached to your iTunes account, since you pay for your subscription through them.