To check whether or not your location is Premium, search our Location Directory. Find your location and click on the Hotspot's name to bring up additional details. On the detail page, the Hotspot Pricing section will list any applicable premium charges for each plan.
Premium locations are Boingo hotspots that are located outside of your plan’s region. For example, if you subscribe to Boingo UK and Ireland and you use your account to connect in Japan, then you will be subject to premium charges for that connection. Rates are charged on a per-minute basis depending on your plan and location, and are in-addition to your monthly subscription.
The newest versions of our Boingo app will alert you when you’re in a premium location prior to connecting whenever possible. You can change your plan’s region simply by contacting Boingo Customer Care.